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Methods of Shipping
Call your nearest 911Clean location and ask for our courier account number and pre-printed weigh bills. In many cases 911Clean has negotiated attractive shipping rates with our couriers and we would like to pass these savings on to our customers.


Gear is usually shipped in a cardboard carton. If the gear is contaminated place it in a clear plastic bag before placing it in the box. Some couriers will accept nylon shipping bags (hockey type). Ask your local 911Clean facilities for best packaging methods.


Turn Around Time
Normal turn around time from date of shipping to date of return is 4-5 working days. From some locations and certain methods of transportation, or when extensive work is required on your gear it may take little longer.

Return Address
Many departments are not full time and often there is no one there to receive the gear at the hall. As a suggestion, send a return address such as a local business or municipal office address where the gear can be shipped.



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